Welcome to our exclusive FL member's area, where we'll tell you everything you need to know about your purchase, and how you can get some extra perks along the way. 

Member benefits 

Redeem loyalty points (& earn more)

Did you know you earn points with every purchase made? 5 points for every dollar to be precise. So on top of whatever goodness just arrived, you've also got points to put towards your next purchase. 

There's other way to earn points too!

Send us a photo of your #francesloominthewild

Create an account 500 points

Leave a review 3,000 points 

Add your birthday 300 points

Follow us on Instagram 100 points 

Like us on Facebook 100 points 

Share us on Facebook 200 points 

Treat yourself to something special by clicking on the 'rewards' button in the bottom right corner of your screen. 

Caring for your rug

While your rug is sturdy and will last for generations, it's great to be mindful of the following:

Creases will fall out within a few days. 

Gently vacuum your rug to prevent dirt and dust from making themselves at home. The bare floor setting is ideal. 

Prevent liquid stains by firmly blotting spills with a damp, undyed cloth. We recommend folex carpet spot remover. 

When a heavier clean is needed, always use a professional rug cleaner. You can often find great local places on Yelp. 

We always recommend purchasing a rug pad with your rug as they keep the rug stable on the floor, which reduces wear and tear, and extends the life of your investment. It also protects your hard flooring. As most of our rugs are very low pile, the rug pad makes it more cushion-y underfoot.

Indoor use only.